PRIVACY POLICY


POLICIES

Azai US LLC. is committed to respecting your privacy and recognizes your need to protect the personal information you share with us on our websites. Our goal is to adhere to the principles established in this Privacy Policy, which complies with applicable laws and regulatory standards.

These specific terms apply to the process and use of personal data collected within the framework of any order that is made from countries outside the United States.

If you have questions regarding shipping outside the United States or if you need assistance to order products on this Site, contact Azai US LLC at sales@azai.com where you will be responding to any concerns within an estimated 72 hours. Open from Monday to Friday from 10:00 am to 3:00 pm, except weekends and holidays, such as: New Year's Day, Easter Sunday, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Eve Day and Christmas Day.

 

UPDATES OF THE POLICY

Azai.com may update this Privacy Policy from time to time. Each time we make a change, we will post the updated policy on our websites. We recommend checking this section on our websites frequently to see the most recent updates.

 

PERSONAL INFORMATION

"Personal information" refers to any data that may be used to identify a person, including, without limitation, the first and last name, address or other physical address, email address, telephone number and payment information. In general, you can visit our websites without revealing your personal information.

THE INFORMATION WE COLLECT

Singing in

During the registration process on the website of Azai.com, you are requested to provide certain information, such as your name, postal address and / or zip code, country, email address, telephone number, date or year of birth and / or password. Providing this information about you is a totally voluntary action but allows you to obtain more benefits from the Azai.com website.

Communications

If you contact Azai.com in any way possible, we may keep a record of such correspondence. For example, if you express your opinion or report a problem on the Azai US LLC website, we may collect that information in a file specific to you.

 

Record files

Like most website servers, we use and store the information we obtain from and / or through your browser in our server logs. This information may include Internet protocol (IP) addresses, browser type, Internet service provider ("ISP") and other data. We may use this information to analyze trends, administer the website, detect fraud or other types of abuse, and collect general demographic information for your combined use. We may associate this information with your personal identification information to resolve technical problems, strengthen the security of our users and / or take action regarding activities that may violate the Privacy Policy.

 

WHAT WE DO WITH YOUR INFORMATION

Azai US LLC may collect your personal information when you use our websites. This can only be done when you voluntarily submit such information to our websites. We use this information to show content and products that may be of interest to you and to personalize your online experience. Occasionally we may share this information with our business partners and third parties. All third parties with whom we share personal information are required by contract to preserve the confidentiality of your information.We may also disclose your personal information by a court order or other requests of a legal nature.



Each time you provide us with personal information, you agree that azai.com will use this information to send advertising material such as promotions, new merchandise or contests and sweepstakes to your email address or postal address. If you choose not to receive such advertising material, you can refuse these submissions explicitly on our websites.

Your personal information collected by Azai.com is used to:

 

  • Operate and improve the Azai.com website, services and offers available through the Azai US LLC network

  • Customize the content and ads that are provided

  • Communicate with you and answer your questions

  • Share information with third parties, which will be protected by a non-disclosure agreement

  • Conduct research on your use of the Azai.com website

  • Help offer other products or services that may be of interest to you

 

CONSENT FOR AZAI.COM TO PROCESS YOUR PERSONAL DATA

By providing us with data to create your account or add additional details to your Azai.com profile, you expressly and voluntarily accept the terms of the Privacy Policy. You have the right to withdraw your consent for Azai.com to collect and process your data at any time, changing your settings or closing your account, but note that the withdrawal of your consent will not be retroactive.

 

AZAI COMMUNICATIONS

You can change your email and contact preferences at any time by logging into your account and changing the settings related to your email notification options. If you wish, you can stop receiving advertising emails by clicking on the "Unsubscribe" link. Please note that you can not refuse to receive service messages from Azai.com 

 

 

CHILDREN PROTECTION

We take special precautions to protect the safety of children in accordance with the Child Online Privacy Protection Act of 1998. While our site is aimed at the general public, we do not allow children under the age of 13 to register on the site. nor buy products. In addition, we do not collect or request personal information about children under 13 years of age.

COOKIES

In order to improve your shopping experience, our websites use "cookies", a feature that allows you to store a small amount of data about your use of our websites. Generally, we use cookies to keep track of what you have in your shopping cart online and also to save your password so you do not have to re-enter it each time you visit our websites. Keep in mind that cookies do not include your personal information. If you prefer not to use cookies, you should simply disable the function in your web browser.

PROTECTING YOUR INFORMATION

Azai US LLC understands the fundamental importance of protecting the personal information you share with us. For this reason, we implement a combination of technical, physical and administrative security controls that are designed to protect your information from unauthorized use. Your personal information will only be used for commercial purposes and only a limited number of employees of Azai US LLC will have access to it.

At the same time, it cannot be guaranteed that data transmission over the Internet is 100% secure. Therefore, while we strive to protect your personal information as much as possible, we can not guarantee the security of the information you transmit to our websites.

STORAGE TERMS

Azai US LLC applies the following storage terms:

The information you provide is stored for a period of six (6) months after you delete this information or your account, bearing in mind that you may delete your account at any time. If you do not login to your account for a period of two (2) years, your account will be automatically deleted.

History and records: they are stored for a period of six (6) months after an item has been created in the history or an event in the record.

Cookies: the cookies used in this site will have a maximum useful life of one hundred (100) days.

 

HOW YOU CAN ACCESS OR CORRECT YOUR INFORMATION

Data options

Azai US LLC offers you ways in which you can modify your personal information. In order to modify this information, go to the azai.com website, go to the "My account" section and enter the desired changes. Please note that even after processing a change, Azai US LLC may, occasionally, retain residual data about you in its backup and / or copies of files from your database.

 

CLOSE YOUR ACCOUNT

You can deactivate your account from your profile at any time or request such removal through dev@azai.com. Taking this into account, we will remove your name and other personally identifiable information from our public access database. If you close your account, we have no obligation to retain your data and we can delete any or all of your account information without liability of any kind. However, we may retain certain information that you have provided if Azai US LLC believes that it may be necessary to prevent fraud or for legitimate business reasons, such as the analysis of combined data that does not personally identify you. Azai US LLC may also retain and use your data if necessary to provide services to other users. Similarly, data that you have shared with others or that others have copied may also remain visible. Azai US LLC disclaims all liability with respect to the deletion or retention (in accordance with the terms set forth herein) of data or any obligation not to delete the data.

Right of access

In the network of Azai US LLC, you have the right to access your personal information and modify it, update it or delete it, in cases where such information is incorrect, incomplete or outdated.

 

CONTACT 

If you have any questions about this privacy statement, contact us at:

contact@azai.com